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Danish Banking Customers Let Down By IBM DB2
By CRM-forum
News Source
Article Date: 2003-04-08
Customers of Denmark's largest bank were left in the dark after of errors with IBM's database software brought service down in mid March.
Danske Bank Group said the outage had "significant" consequences that involved payments and the trading and settlement of currencies and securities. The outage started on the 10th March 10 as a routine operation to replace a defective electrical unit in an IBM storage system.
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About the Author:
The CRM-Forum is the pre-eminent independent on-line resource center for CRM professionals working in the business-consumer marketplace. It provides CRM professionals and companies involved in CRM on both the demand and supply side of the industry with a place to keep up-to-date with CRM developments, and to, meet, discuss, and contact each other about CRM-related issues.
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